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  1. Hypixel Team

    Hypixel Team Administrator

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    [​IMG]

    Punishment Information Guide

    Last Updated - 11/10/2018
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    Read the Server Rules by clicking here.

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    Why was I punished?
    What does my mute mean?
    What does my ban mean?
    Can I appeal my punishment?

    [FAQ] Frequently Asked Questions
    Common Appeals Issues Support Page

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    ******Why was I punished?******

    If you were punished, either muted or banned, it is because you broke one of our server rules. We have a variety of different server rules, and because of this your punishment can vary depending on what rule you broke. You can find information regarding your punishment in the posts located below.


    Credit to @flameboy101 and @Rectified for the updated mutes and bans reasons

    Next Section: Mutes
     
    #1
    Last edited by a moderator: Nov 10, 2018 at 6:57 PM
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  2. Hypixel Team

    Hypixel Team Administrator

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    ******MUTES******

    Media Advertising -

    This means you were sharing information about your personal social media, advertising another Minecraft network, asking for players to personally tip you in-game, or sharing any other players social media.

    Repeatedly posting unnecessary messages or content -

    This means you were unnecessarily repeating the same content within a short period of time, which includes, but is not limited to, posting random characters in the chat with no meaning, repetitively asking players to tip all and advertising guilds/parties.

    Misleading other players to carry out actions that disrupt their game -

    This means you were misleading players to perform actions or use commands that will affect the outcome of their game.

    Being Rude or Inappropriate / Excessive Swearing -

    This means you were being confrontational or disrespectful beyond an acceptable level on the network. This includes bypassing the chat filter to harass other players, swearing and aggressive comments.

    Discussing or actively promoting cheating or breaking rules on the server -

    This means you were promoting the use of breaking the network guidelines or exploiting in a current game mode (including Minecraft exploits) for the benefit of your personal statistics.

    Using inappropriate concepts in public chat on the server -

    This means you were discussing concepts which are not appropriate within the Hypixel Network. This includes, but is not limited, to chat involving inappropriate role-play, drugs, sexual topics, and any form of violence.

    Discrimination of a player or group of people -

    This means you were targeting a certain group of people due to race, color, religion, ethnicity, beliefs, or disability conditions.

    Acting in a manner that is disrespectful to members within the community -

    This means you were threatening to physically or mentally harm another player on the network. This includes, but is not limited, to instructing players to perform actions that will affect their health or using extreme sexual remarks.

    Discussing important people or world events in a negative way -

    This means you were bringing up people or worldly events that have a negative impact on humanity or society. These types of comments are not appropriate on the Hypixel Network.

    Next Section: Bans
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    #2
    Last edited by a moderator: Nov 13, 2018 at 5:46 PM
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  3. Hypixel Team

    Hypixel Team Administrator

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    ******BANS******

    Cross Teaming -

    This means you were found cross teaming with either another player or another team in a solo game mode. Which includes sharing items with other players, teaming against a suspected rule breaker, or working with another team/role.

    You were found to be negatively affecting your fellow team members -

    This means you were found to be breaking your team's defences, team killing and or diverting progression in a game mode which has the chances to affect the team’s odds of winning.

    Creating a build or drawing which is not appropriate on the server -

    This means you made inappropriate content on any platform, such as building inappropriate material or drawings of a sexual nature, inappropriate or negative matter.

    Creating or using an item that has an inappropriate name -

    This means you made an item or renamed a kit item within a game mode with an inappropriate reference towards either sexual or negative matter. This includes housing names or signs, guild information (such as guild tags) and cosmetic items.

    Using pets or cosmetics in an inappropriate way -

    This means you were using cosmetic items to swear, be rude, create names that may be sexual, violent, or have negative references to people or world events that are not acceptable.

    Misleading others to believe you are a youtuber or staff member -

    This means you were found to be falsely impersonating staff members from the network. This includes, but is not limited to, stating you are a staff member/YouTuber on an alternate account, pretending to punish players, or misleading the public with false information.

    Discussing or acting in a manner which encourages cheating or rule breaking -

    This means you were informing players to either download or promote the use of unfair advantages to purposely break the network’s rules. This includes, but is not limited to, the promotion of alternate accounts or rule breaking streams and videos.

    Attempting to obtain information or something of value from players -

    This means you were attempting to gain access to another user’s account or otherwise obtain something from the user by illegitimate means. This includes asking for currency on any external site.

    Acting in a manner that is extremely disrespectful to members within the community -

    This means you were revealing or releasing personal information about players on the network. This includes, but is not limited to, targeted harassment at either players or groups of people, or linking harmful URLs to obtain personal data.

    Using inappropriate skins or capes on the server -

    This means you were wearing an inappropriate skin/cape which either has inappropriate content or images, usage of inappropriate language(s), or a sexual nature towards world events.

    Talking or sharing inappropriate content with explicit themes on the server -

    This means you were discussing content or actions displaying adult themes which are not appropriate on the Hypixel Network. This includes, but is not limited, to streams, videos, or links of inappropriate adult content.

    Cheating through the use of unfair game advantages -

    This means you were using modifications of your client which give you an in-game advantage over players on the network. You can read the full list of modifications which we allow here; https:/hypixel.net/allowed-modifications

    Watchdog -

    For Watchdog Bans that include [WATCHDOG CHEAT DETECTION] in ban message, please read www.hypixel.net/watchdog

    Boosting your account to improve your stats -

    This means you were gaining stats or coins on the server in an illegitimate way. This includes, but is not limited, to the purposeful use of alternate accounts, or partying with other players in an attempt to gain an unfair stat or coin advantage.

    Attempting to gain access to other user's accounts/information -

    This means you were attempting to gain access to other user’s accounts or other confidential information by deceiving a player through the use of external links or websites.

    Attempting to sell Minecraft accounts -

    This means that you were trying to sell, trade, or give away one or multiple Minecraft accounts on the server.

    Your account has a security alert, please secure it and contact appeals -

    This means your account may have been hacked or compromised and has been banned for your own account protection. For more information about this, we recommend reading the official guide to account security, found here; http://hypixel.net/compromised

    Support Related Bans -

    You will need to refer to our Hypixel Support Team. You can find our support here; http://support.hypixel.net/


    Next Section: How to Appeal
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    #3
    Last edited by a moderator: Nov 13, 2018 at 5:46 PM
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  4. Hypixel Team

    Hypixel Team Administrator

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    ******How to Appeal******

    If you believe you were falsely muted and or banned, then you can create a punishment appeal. Please read the below information BEFORE creating a punishment appeal.

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    These appeals are only meant to be created for the above reason. If you are guilty you will be denied, no exceptions.

    If you are to appeal your punishment, it is best to do so in a timely manner. If you have been banned or muted for too long, your appeal will most likely be denied.



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    WARNING: Please read the above information page before completing a punishment appeal


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    To create an appeal, you will first need to go to https://hypixel.net/appeals

    Once you have opened the appeal form, you can follow the below screenshot to help guide you through the appeal process.
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    [​IMG]
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    Appeals sent in any other way (e.g. private message, email, etc) will be directed back to the appeals section here with no further answer. We can only deal with appeals for the server in the appeals section here on the forums.

    Please also note than in many cases we are unable to share the proof we have internally for your ban, either due to the original reporter not giving permission for us to share the evidence (usually in cases where they wish to protect their identity as the reporter) or in cases where proof collected by staff shows private information which was also captured inadvertently. If you request proof and the appeals team does not provide it, it is likely for this reasoning.​

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    Your account is your responsibility.
    You will be held accountable for other people's actions on your account.


    Bans for Compromised Account/Account Security Alert

    If you are banned for Compromised Account or Account Security Alert, click here.

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    Account Buying

    Recently we've been coming across reports of people who've purchased Minecraft accounts from 3rd party sellers only to find them banned from the server.

    These banned accounts have a history with various reasons ranging from using modified clients (hacking) to Advertising/Spam. Therefore these accounts will not be unbanned due to the risk of them continuing their activities.

    We strongly urge you to only purchase from the Minecraft website.


    Account Selling

    For the reasons listed above, we do not allow advertising your account on the Hypixel network. We wish to keep our players as safe as possible and removing unnecessary risk is a good step towards that goal.

    Next Section: Frequently Asked Questions

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    #4
    Last edited by a moderator: Oct 24, 2018
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  5. Hypixel Team

    Hypixel Team Administrator

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    ******Frequently Asked Questions******
    How come I always get copy and pasted answers?
    We on the appeals team deal with hundreds of appeals a day, and we cannot give lengthy custom responses to each appeal. We use copy and pasted answers in order to give those appealing their answer quicker and more efficiently.
    Can I appeal multiple times, even after my first appeal was denied?
    Once your first appeal has been answered, no other appeals can be made for that specific mute or ban. The current system will prevent you from doing so.
    I have been banned for a long time, can I still make an appeal?
    You can still make an appeal, even if you've been banned for a long time. However, your appeal will most likely be denied.



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    #5
    Last edited by a moderator: Aug 17, 2017
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