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  1. Hypixel Team

    Hypixel Team Administrator

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    [​IMG]

    Punishment Information Guide

    Last Updated - 01/29/2018
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    Read the Server Rules by clicking here.

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    Why was I punished?
    What does my mute mean?
    What does my ban mean?
    Can I appeal my punishment?

    [FAQ] Frequently Asked Questions
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    ******Why was I punished?******

    If you were punished, either muted or banned, it is because you broke one of our server rules. We have a variety of different server rules, and because of this your punishment can vary depending on what rule you broke. You can find information regarding your punishment in the posts located below.



    Next Section: Mutes
     
    #1
    Last edited by a moderator: Jan 29, 2018
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  2. Hypixel Team

    Hypixel Team Administrator

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    ******MUTES******

    If you have been muted, below you will find information as to why you have been muted and how to proceed with appealing. Please note that not all mute reasons may be represented below.

    Spam/Inappropriate/Rude/Swearing/Disrespectful
    If you were muted for the above reason, this was because you were either spamming in chat, being inappropriate in chat, swearing, or being rude to other players.

    Verbal Abuse
    If you were muted for Verbal Abuse, you told a player to do something to themselves in real life that could potentially harm them.

    Negative Behavior
    If you were muted for negative behavior, you were either repeatedly verbally attacking another player, or bothering them over an extended period of time or targeting a certain group of people due to color, religion, ethnicity, or beliefs.
    Social Media Advertising
    If you were muted for social media advertising, advertising youtube channel, or advertising twitch, you were advertising on the server without the YT rank which is against the rules.
    Other Mutes
    There may be other mute reasons not covered by the above. If you were muted for something other than the above, the mute reason should be specific enough to understand.

    Next Section: Bans
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    #2
    Last edited by a moderator: Jan 23, 2018
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  3. Hypixel Team

    Hypixel Team Administrator

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    ******BANS******


    If you have been banned, below you will find information as to why you have been banned and how to proceed with appealing. Please note that not all ban reasons may be represented below.


    Blacklisted Modifications
    If you were banned for blacklisted modifications, you were using modifications not allowed on the server. You can find a list of whitelisted/allowed modifications located HERE.

    Watchdog Cheat Detection
    For Watchdog Bans that include [WATCHDOG CHEAT DETECTION] in ban message, please read www.hypixel.net/watchdog

    Compromised Account or Account Security Alert
    If you were banned for Compromised Account or Account Security Alert, please click on the following link for more information: http://hypixel.net/compromised

    Advertising Domain/Server Advertising
    If you were banned for advertising domain or server advertising, this means that you were publicly posting another server's domain name and or IP.

    Inappropriate/Bad Name
    If you are banned for inappropriate name or bad name, this means your name was deemed inappropriate for the server and you will be banned and or not able to join the server until you change it.

    Teaming
    If you were banned for teaming, this means that you were teaming with one or more other players in a game meant to be played solo. For example, teaming in a solo game of skywars.

    Scam/Phishing
    If you were banned for scamming/phishing, this means that you were advertising a potentially harmful link that could threaten players account security, or you were attempting to buy/sell accounts or other goods/services in an attempt to scam players out of their money.

    Exploiting/Team Griefing
    If you were banned for exploiting or team griefing, this means that you were exploiting a glitch in a game or on a map, or you were griefing your team during a game. Some examples include getting out of a map or killing your teammates in a game.

    Inappropriate Drawing/Building
    If you were banned for inappropriate drawing or inappropriate building, this means that you were either drawing an inappropriate picture in pixel painters, or you were building inappropriate structures in minigame.

    Inappropriate Skin/Cape
    If you were banned for inappropriate skin or inappropriate cape, this means that your minecraft skin or optifine cape was deemed to be inappropriate.

    Other Bans

    There may be other ban reasons not covered by the above. If you were banned for something other than the above, the ban reason should be specific enough to understand.

    Next Section: How to Appeal
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    #3
    Last edited by a moderator: Apr 25, 2018
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  4. Hypixel Team

    Hypixel Team Administrator

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    ******How to Appeal******

    If you believe you were falsely muted and or banned, then you can create a punishment appeal. Please read the below information BEFORE creating a punishment appeal.

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    These appeals are only meant to be created for the above reason. If you are guilty you will be denied, no exceptions.

    If you are to appeal your punishment, it is best to do so in a timely manner. If you have been banned or muted for too long, your appeal will most likely be denied.



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    WARNING: Please read the above information page before completing a punishment appeal


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    To create an appeal, you will first need to go to https://hypixel.net/appeals

    Once you have opened the appeal form, you can follow the below screenshot to help guide you through the appeal process.
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    [​IMG]
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    Appeals sent in any other way (e.g. private message, email, etc) will be directed back to the appeals section here with no further answer. We can only deal with appeals for the server in the appeals section here on the forums.

    Please also note than in many cases we are unable to share the proof we have internally for your ban, either due to the original reporter not giving permission for us to share the evidence (usually in cases where they wish to protect their identity as the reporter) or in cases where proof collected by staff shows private information which was also captured inadvertently. If you request proof and the appeals team does not provide it, it is likely for this reasoning.​

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    Your account is your responsibility.
    You will be held accountable for other people's actions on your account.


    Bans for Compromised Account/Account Security Alert

    If you are banned for Compromised Account or Account Security Alert, click here.

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    Account Buying

    Recently we've been coming across reports of people who've purchased Minecraft accounts from 3rd party sellers only to find them banned from server.

    These banned accounts have a history with various reasons ranging from using modified clients (hacking) to Advertising/Spam. Therefore these accounts will not be unbanned due to the risk of them continuing their activities.

    We strongly urge you to only purchase from the Minecraft website.


    Account Selling

    For the reasons listed above, we do not allow advertising your account on the Hypixel network. We wish to keep our players as safe as possible and removing unnecessary risk is a good step towards that goal.

    Next Section: Frequently Asked Questions

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    #4
    Last edited by a moderator: Jan 29, 2018
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  5. Hypixel Team

    Hypixel Team Administrator

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    ******Frequently Asked Questions******
    How come I always get copy and pasted answers?
    We on the appeals team deal with hundreds of appeals a day, and we cannot give lengthy custom responses to each appeal. We use copy and pasted answers in order to give those appealing their answer quicker and more efficiently.
    Can I appeal multiple times, even after my first appeal was denied?
    Once your first appeal has been answered, no other appeals can be made for that specific mute or ban. The current system will prevent you from doing so.
    I have been banned for a long time, can I still make an appeal?
    You can still make an appeal, even if you've been banned for a long time. However, your appeal will most likely be denied.



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    #5
    Last edited by a moderator: Aug 17, 2017
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