1. Lode213

    Lode213 New Member

    69Beast69
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    Hey all, my skyblock profile has been deleted for a month now and I've created a support ticket on the hypixel support website more than 20 days ago, but nobody is responding. I have contacted staff as well and they say they forwarded the support ticket ID to the support staff, but that was more than 10 days ago and I havent gotten any response yet. I also created a bug report and forum post a month ago, but nobody responded to that either. Does anybody have some advice on what I should do now?
     
    #1
  2. Lode213

    Lode213 New Member

    69Beast69
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    Messages:
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    lol now I'm not only being ignored by the staff team but also by the hypixel community
     
    #2
  3. You were probably hacked. Hypixel cannot help with that.

    Unless you accidentally deleted it yourself. But still, hypixel can't help with that.
     
    #3
  4. Lode213

    Lode213 New Member

    69Beast69
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    Messages:
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    no i didnt get hacked because all my fairy souls are gone as well. I wasnt in a coop either. Never shared anything online about my mc profile. Im quite certain near to nobody even knew my mc profile existed. Im REALLY certain i didnt get hacked.
     
    #4
  5. The hacker could have easily created a new profile and delete your old one.
     
    #5
    • Like Like x 1
  6. Lode213

    Lode213 New Member

    69Beast69
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    Messages:
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    Wouldnt that mean I keep my skills tho? Because those are all gone, even though I still have them in the ranked achievements.
     
    #6
  7. No, if your profile is deleted, everything (including skills) is deleted.
     
    #7
  8. Lode213

    Lode213 New Member

    69Beast69
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    Messages:
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    Okay so I have one last thing I cant wrap my head around, because the profile I have now, with nothing on it, says it has been created 7 months ago. This means that the hypothetical hacker couldnt have deleted my profile and created a new one
     
    #8
  9. Have you created a second profile 7 months ago when you created your main profile?
     
    #9
  10. Lode213

    Lode213 New Member

    69Beast69
    MVP+
    Messages:
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  11. could you show a screenshot of said profile creation date?
     
    #11
  12. Lode213

    Lode213 New Member

    69Beast69
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    I did have 2 profile tho, but the one I have now was created a long time before the other one. The second profile I created was deleted as well, but I didnt have anything on that one.
     
    #12
  13. Lode213

    Lode213 New Member

    69Beast69
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    Messages:
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    [​IMG]
     

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    #13
  14. Ok, I'm not very sure about that then. I have heard of people having their islands reset but not skills/items. I also don't understand how your 2nd profile got deleted. There's not much I can do for you unfortunately. I hope you do get the response from admins though since this seems strange.
     
    #14
  15. Lode213

    Lode213 New Member

    69Beast69
    MVP+
    Messages:
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    Okay, thanks for your time.
     
    #15

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